How Pro Plumber Lawrenceville Works
We are a phone line, not a plumbing company. You call, describe the problem, and we connect you with an independent local plumber who serves your part of Gwinnett County.
What This Is
A Phone Line for Gwinnett County Homeowners
Plain answers about who you are calling and who does the work
Who You Are Calling
Pro Plumber Lawrenceville is a referral line. We do not employ plumbers, we do not own trucks, and we do not do the work. What we do is answer the phone, 24 hours a day, and match your problem and your address with an independent plumber who works that part of Gwinnett County.
The reason a line like this helps is simple. When a pipe lets go on a Sunday night, most people do not know a plumber and do not want to scroll through search results with water on the floor. One call gets you to someone who covers your area.
The plumbers are independent contractors. They run their own businesses, set their own prices and are responsible for their own work. This site is not responsible for that work, which is why the questions below matter.
How a Call Works
From Your Call to Your Decision
- You call (770) 285-5619. The line is answered every hour of every day, holidays included. If water is running, shut off the main first if you can, then call.
- You describe the problem. Tell us what you are seeing, what is already shut off, and which town or ZIP code you are in. A leaking water heater, a backed-up kitchen drain and a gas smell are three very different calls, and the details help us route yours.
- We connect you with a local plumber. We put you in touch with an independent plumber who serves your part of Gwinnett. Whether someone can come out at 2 a.m. depends on who is available near you, and we tell you that on the call rather than promise it.
- The plumber assesses and gives you the price. The plumber looks at the problem, explains what it needs and tells you what it will cost before any work starts. Ask for that number every time.
- You decide. Say yes, ask more questions, or say no. You are not obligated to go ahead because the plumber came out.
If the problem is a gas smell, skip us for the first step. Leave the house and call 911 and your gas utility from outside. The City of Lawrenceville runs its own natural gas service inside city limits, so check your bill for your provider. Our page on what to do about a gas leak has the full list.
Before You Say Yes
What to Ask the Plumber
Because the plumbers are independent, checking them is your job, and it does not take long. These are the questions worth asking every time, from anyone.
- What is your Georgia plumbing license number? Write it down and look it up with the state licensing board. Our guide to licensed versus unlicensed plumbers in Georgia explains what to look for.
- What is the price before you start? Ask for the number, and ask what could change it once the pipe is open.
- Does this job need a permit? Water heater replacements, gas work and some sewer and repipe jobs often do. If a permit is needed, ask who pulls it.
- For drains and sewers: can I see what the camera found? The difference between a cleaning and a dig can be large, and you should see why.
- Is cleanup or wall and floor restoration part of the job, and to what extent? Get anything promised in writing.
A good plumber answers these without fuss. If you get dodging, you can say no and call again. The cost drivers are worth knowing too: access to the pipe, the pipe material, parts, a permit, and the hour of the call all move the price. We cover them in how emergency plumbing jobs get priced in Lawrenceville.
Coverage
The Problems and Places This Line Covers
Problems
Calls we connect most often involve the things Gwinnett homes tend to do: burst pipes after a freeze (metro Atlanta had a hard one around Christmas 2022), clogged drains and sewer lines choked by roots in old clay and cast iron, water heaters that quit or leak, hidden leaks that show up as a high water bill, and gas line repairs. The full list is on our plumbing services page.
Places
We cover Lawrenceville and the towns around it: Snellville, Suwanee, Duluth, Dacula, Grayson, Lilburn and Buford. Most of the county gets water and sewer from the Gwinnett County Department of Water Resources. Buford runs its own water, sewer and gas, which is worth knowing if you live there. See the service area page for ZIP codes.
What this line does not do
We do not do plumbing work, set prices, schedule crews or vouch for anyone's work. We answer the phone and make the introduction. Everything after that is between you and the plumber.
Have a Plumbing Problem Right Now?
Call, describe what is going on, and we connect you with an independent local plumber. Ask for the price before work starts.